Frequently Asked Questions
We do our very best to stay connected to you and your responsibilities and that means complete transparency. So We listened, and put together this list of commonly asked questions about how our business works.
What are your Hours of Operation?
Monday: 10 am - 5 pm
Tuesday: 10 am - 5 pm
Wednesday: 10 am -5 pm
Thursday: 10 am - 5 pm
Friday: 10 am - 5 pm
Saturday: Closed
Sunday: Closed
Do you drive more than 1 hour outside of your service area?
At Moore's Cleaning and More, we proudly serve all of Burlington County in New Jersey. If you're in another part of NJ, we're still available to help! Please note that a $25 gas fee will apply for each extra half-hour we drive from our office. If you are within a 30-minute drive from us, there’s no additional charge.
Are you available tomorrow?
Feel free to call us at 609-710-2221 and check to see how our schedule looks.
Do you serve commercial properties or other organizations?
Yes! We have helped set up offices, cleaned a dog salon, and recently spent two days refreshing and deep cleaning a restaurant to get it up and running. So whatever you need us to accomplish, please reach out to see if we can help you!
How many people should I expect?
Currently, we have one dedicated professional who handles all recurring services and package cleanings—our owner, John. He personally conducts each cleaning and will meet with you to ensure the highest quality service.
Do you move furniture while you're cleaning?
The short answer is no. Our team works hard to clean, dust, vacuum, and mop under furniture or belongings that we can reach without bending. We’d love to know if you’d like us to move any smaller items to help with the dusting. Just keep in mind that we don't move beds, furniture, or appliances to clean underneath them. Thank you for understanding!
Which Eco-Friendly Cleaning Products do we use?
Some brands we choose to clean with include, Grove Collaborative, Method Products, Aunt Fannie's, Scrub Daddy, Seventh Generation, Mrs. Meyer's Clean Day
We use these products because of their nontoxic, plant-based ingredients and reusable packaging. They use everyday ingredients like vinegar, citric acid, essential oils, enzymes, and plant-based soaps. All of these products are packaged with 100% recycled plastics. This helps prevent more plastics from ending up in landfills and reduces the carbon footprint of transportation because of the lighter materials. We want to clean your home with the safest and reusable products available.